Nigel Barlow

Invent your own future

A dynamic and entertaining businesspeaker who has opened and closed conferences for dozens of the world´s leading organisations.

Nigel Barlow is an inspiring, unconventional and highly entertaining presenter, coach, consultant, and author. He speaks throughout the business world on the themes of Innovation and Creativity, Approaches to Change, Shaping the Future, and Customer Service, and has worked with multi-cultural groups in over twenty countries. Nigel is founding director of Service Legends Limited and was also a founding director of the Tom Peters Group consulting business in the UK.

Nigel kick-starts fresh thinking by conveying vital messages in a highly inspirational and theatrical way. He specialises in the implementation of change, innovation, creativity and legendary customer service. He brings passion and originality to his themes and helps clients to think beyond their current vision of possibilities and to literally "invent their own future".

Team members often describe his seminars as the most meaningful and effective they have experienced, Nigel often takes on a coaching and mentoringrole with both individuals and groups to inspire a process of continuous development and change. Nigel helps clients to refocus their companies by improving attitudes and leadership capabilities, creating clear goals and superior customer service.

Nigel’s dynamic presentations are said to induce an "alchemy of change" in conference delegates. The principles he works with in designing and speaking are;
•Real Is Best – your organization is the case study
•Attitudes make or break organizations
•Personal responsibility for change
•Self belief is all

The skills that distinguish Nigel’s work are;
•Communicating serious messages in a highly entertaining way
•The ability to bring a theme alive for very different levels of an organization – from suits to the front-line
•Dynamically presenting to audiences of 1,000 plus, while also experienced in one-to-one interviewing
•Humour and creativity in making the great intangibles that drive commerce today – perceptions, cultural change and diversity, globalisation, connectedness, customer service, corporate innovation, brand management, understandable and useful to managers.

He advised and appeared in a CBC documentary,"Are You Being Serviced?" His clients include Abbey National, Arthur Andersen, Barclays, British Petroleum, British Telecom, GKN, Granada Media, Mobil Oil, Nestlé and J Sainsbury.

He is the author of the management book Batteries Included! – Creating Legendary Service is a bestseller and is simply brilliant according to manager’s all over the world.

Nigel Barlow is a great speaker and consultant who has worked with Nordic companies like AGA, Alcon, Alfa-Laval (Thermal), Carnegie, Cultor, Ericsson Software, Frigoscandia, Investor, Kone, Nokia, O & M, Rockwool, S-E-B, and SKF.

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Nigel Barlow

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